Citizen Charter of Grama Niladhari

S. No

Service Provided

Service Provided By Grama Niladhari

Max. Time taken to Service *

1.

Issuing of Character/ Resident Certificate

1.1 If certificates are available

15 Mins

1.2 If certifying the residency

03 Days

2.

Recommendation for Income Certificate

2.1 With document giving recommendation to Divisional Secretary

30 Mins

2.2 Giving recommendation to Divisional Secretary without recommendation

07 Days

3.

Issuing Valuation Certificate

3.1.1 Upto Rs. 5000 with document giving recommendation to Divisional Secretary

45 Mins

3.1.2 Upto Rs. 5000 giving recommendation to Divisional Secretary without document

07 Days

3.2.1 Over Rs. 5000 with document giving recommendation to Divisional Secretary

45 Mins

3.2.1 Over Rs. 5000 giving recommendation to Divisional Secretary without document

07 Days

4.

Assessment Report

4.1 Giving recommendation to Divisional Secretary with document

45 Mins

4.2 Giving recommendation to Divisional Secretary without document

07 Days

5.

Certifying Identity card Certificate

5.1 Certifying and submit to Divisional Secretary

07 Days

5.2 One day service applications

03 Days

5.3 Delivering Identity card for applicants

03 Days

6.

Cutting Jack Trees

6.1 To cut one tree

01 Days

6.2 To cut more than one tree

03 Days

7.

Permits for cutting trees

Giving recommendation to Divisional Secretary

03 Days

8.

Permits for Timber Transportation

8.1 Giving recommendation to Divisional Secretary

07 Days

8.2 Sealing of tree

01 Days

9.

Recommendation of gun License

Giving recommendation to Divisional Secretary

03 Days

10.

Dynamites (Explosives)

Giving recommendation to Divisional Secretary

03 Days

11.

Providing Report on Death Persons

Ø Report of natural death

03 Hours From Death

Ø Issue of Death Certificates

07 Days

12.

Registration of Business

Giving recommendation to Divisional Secretary;

03 Days

13.

Giving Reports of Complains

v If it happened in existing year

01 Days

v If it happened in previous year

03 Days

14.

Recommendation for Public Assistance for Monthly Allowance

Giving recommendation to Divisional Secretary

03 Days

15.

Registration of Past Births

Giving recommendation

03 Days

16.

Recommendation for Scholarship Application

Giving recommendation to Divisional Secretary

02 Days

17.

Renewal of Permit for Timber transportation

Giving recommendation to Divisional Secretary;

03 Days

18.

Permits for Animal Transportation

Giving recommendation to Divisional Secretary

03 Days

19.

Giving Assessments for Ownership of Lands

Giving recommendation to Divisional Secretary

03 Days

20.

Recommendation for Electricity and Water

Giving recommendation to Divisional Secretary

03 Days

21.

Recommendation for aid on Disaster

Ø Submit urgent reports to Divisional Secretary

06 Hours

Ø Submit detailed reports to Divisional Secretary

03 Days

22.

Permits for Taverns

Giving recommendations

07 Days

23.

Giving Reports and Recommendations for arising needs

Giving recommendations if there needed documents

03 Days

Registrations of Voluntary Societies

Giving recommendations

03 Days

24.

Duties on Crown Lands

Ø Reporting of unauthorized residents

Immediately

Ø Submitting other documents to Divisional Secretary

07 Days

25.

Issuing permits

Giving recommendation to Divisional Secretary

07 Days

26.

Permits for Liquor

Giving recommendation to Divisional Secretary

07 Days

27.

Duties as Peace Officers

Settlement of Disputes

03 Days

* If every requirements is satisfied

Ministry of Home Affairs

District Secretariat, Jaffna

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